![Friday Fast Fifteen](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain.jpg)
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As a global ServiceNow Elite Services and Sales Partner, Crossfuze has been fortunate enough to have impactful conversations with many tech industry leaders. This podcast is all about highlighting those discussions and spreading knowledge from the experts. With some episodes lasting around 15 minutes, and others taking on the form of a Fireside Chat, you can expect a weekly episode from Crossfuze.
Episodes
![Crossfuze People and Culture](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jul 23, 2021
Crossfuze People and Culture
Friday Jul 23, 2021
Friday Jul 23, 2021
“Alone we can do so little; together we can do so much.” – Helen Keller
If you’ve ever been on a winning team, you know there’s intention behind all the success. And once you have the right formula, it’s magical.
On this episode of the Friday Fast Fifteen, Samuel Hoganson, Director of Human Resources talks Crossfuze people and culture with host Kim Funk. He shares his own career story and how it inspired him to create the incredible culture of growth and learning at Crossfuze today. Grab a snack, listen up and learn what makes Crossfuze a great place to work.
![Conversations in Security Operations](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jul 16, 2021
Conversations in Security Operations
Friday Jul 16, 2021
Friday Jul 16, 2021
From the Service Desk to the C-Suite, cybersecurity should remain top of mind for everyone in your organization.
But, how do you have these conversations? What questions do you ask, and how to you build a proactive cybersecurity strategy when a cyberattack happens every 39 seconds?
Crossfuze’s Managing Director of Marketing and host Kim Funk talk security operations from a business leader’s perspective in this Friday Fast Fifteen.
![The Funnel Diagram Part 2 - Aligning IT and the Business](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jul 09, 2021
The Funnel Diagram Part 2 - Aligning IT and the Business
Friday Jul 09, 2021
Friday Jul 09, 2021
Guest Greg Wheeler, Practice Director of Advisory, dives back into the funnel diagram.
He and host Kim Funk discuss alignment challenges, priorities and value. Drawing on his experience in IT and business, Greg explains the value of approaching these challenges with thoughtfulness and discipline. And the benefits of objective, fact-based conversations between IT and the business on service level achievements.
![Psychology and Technology in the Workplace](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jul 02, 2021
Psychology and Technology in the Workplace
Friday Jul 02, 2021
Friday Jul 02, 2021
What do leaders need to cultivate a productive and creative workplace?
Ollie Nowak, Crossfuze UK Account Manager and author of the Digital Iceberg Blog, and Kim Funk discuss the role both psychology and technology in an optimized working environment. Ollie’s got some key points to ponder as we head “back to the office” in whatever form that takes.
![The Rise of ESM](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jun 25, 2021
The Rise of ESM
Friday Jun 25, 2021
Friday Jun 25, 2021
Digital transformation has gone from vision to reality for many companies. And they’re starting to ask themselves, what’s next? Where do we go from here? In today’s Friday Fast Fifteen, host Kim Funk and David Stevenson, Practice Director, ITx here at Crossfuze talk about the new buzzword, Enterprise Service Management or ESM. Platforms like ServiceNow are connecting technologies in new ways and making once siloed organizations improve efficiencies and drive growth – by tying it all together.
![IT to Business](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Wednesday Jun 23, 2021
IT to Business
Wednesday Jun 23, 2021
Wednesday Jun 23, 2021
In this Friday Fast Fifteen, host Kim Funk and Greg Wheeler, Practice Director of Advisory, dig into the relationship between IT and the business.
Greg introduces the funnel diagram as a tool for identifying where IT and the business can work together to drive business initiatives forward. It’s a meaty discussion and one we’ll explore further in future episodes. So be sure to subscribe on Apple Podcasts, Spotify or YouTube.
![ServiceNow CSM in Higher Education](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jun 11, 2021
ServiceNow CSM in Higher Education
Friday Jun 11, 2021
Friday Jun 11, 2021
Join Kim Funk and Thomas Hunt for a discussion on how ServiceNow Customer Service Management has transformed the higher education landscape.
![Knowledge 21 Recap](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Jun 04, 2021
Knowledge 21 Recap
Friday Jun 04, 2021
Friday Jun 04, 2021
From innovations in manufacturing to higher education to creator workflows.
ServiceNow’s digital experience, Knowledge 21 got us fired up and thinking BIG. Check out the upgraded Friday Fast Fifteen podcast with host Kim Funk and special guests, Jeslyn Carlson and Matt Duntsch to learn more about what’s got folks at Crossfuze so excited about ServiceNow.
![Digital Transformation with Military Precision](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Apr 30, 2021
Digital Transformation with Military Precision
Friday Apr 30, 2021
Friday Apr 30, 2021
Persistance. Patience. Persuasiveness.
Digital transformation is an ongoing campaign. How do leaders keep day-to-day decision making in line with their vision? Bridgette Jones and Ollie Nowak discuss techniques organizations can apply to tackle Digital Transformation with Military Precision in this Friday Fast Fifteen.
![Asset Management in a Work-From-Anywhere World](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Apr 23, 2021
Asset Management in a Work-From-Anywhere World
Friday Apr 23, 2021
Friday Apr 23, 2021
For this week's Friday Fast Fifteen, Kaitlyn Frank and Joel Gyolai discuss how Asset Management can benefit your organization as our workforces continue to change.
Join Kaitlyn Frank and Joel Gyolai for this Friday's Fast Fifteen!