![Friday Fast Fifteen](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain.jpg)
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24
Episodes
As a global ServiceNow Elite Services and Sales Partner, Crossfuze has been fortunate enough to have impactful conversations with many tech industry leaders. This podcast is all about highlighting those discussions and spreading knowledge from the experts. With some episodes lasting around 15 minutes, and others taking on the form of a Fireside Chat, you can expect a weekly episode from Crossfuze.
Episodes
![Using ServiceNow Data to Uncover Opportunities](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Apr 16, 2021
Using ServiceNow Data to Uncover Opportunities
Friday Apr 16, 2021
Friday Apr 16, 2021
ServiceNow is not a small investment, and organizations need to get every ounce of return on that investment possible.
In this episode, you’ll learn how IT teams are uncovering incremental improvement opportunities hidden in their ServiceNow data that have far-reaching effects. Hear real-world stories and tips from Shawn Willson, who has helped hundreds of customers to maximize their value in the ServiceNow platform.
![Responding to Today's Cybersecurity Landscape](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Apr 09, 2021
Responding to Today's Cybersecurity Landscape
Friday Apr 09, 2021
Friday Apr 09, 2021
Being a cyber-aware company can be a challenge, but there are ways to build defenses against cyber attackers.
In this Friday Fast Fifteen, Bridgette Jones, Andrea Castillo, and Anderson Ferneyhough talk about the barriers of building a cyber-aware organization. They also discuss how the current pandemic has changed the cyber-security landscape.
![Microsoft Managed 365](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Friday Apr 09, 2021
Microsoft Managed 365
Friday Apr 09, 2021
Friday Apr 09, 2021
What do you do with Microsoft 365?
How do you keep up with it?
And how do you get the most out of your investment?
With Microsoft 365’s many moving parts, organizations need to know how each piece impacts the rest of the platform. In this Friday Fast Fifteen, Karin Glazier talks to experts Zach Brand and Todd Strand about all things Microsoft 365 – from changes that impact the end-user directly to security enhancements taking place in the background. Learn how the platform works with other technologies in your organization and how a properly supported Microsoft 365 platform can elevate the Service Desk in the eyes of the end-user.
![What Does the New Service Desk Look Like?](https://pbcdn1.podbean.com/imglogo/image-logo/11330405/Crossfuze-FF15-WebinarBadge-RedPlain_300x300.jpg)
Wednesday Mar 10, 2021
What Does the New Service Desk Look Like?
Wednesday Mar 10, 2021
Wednesday Mar 10, 2021
The Service Desk has come a long way in 20 years. And like everything else, the pandemic accelerated its journey.
In this Friday Fast Fifteen, Karin Glazier and Zach Brand discuss the evolution of the Service Desk.